Shipping & Returns

Shipping Policy

We process and ship orders within 3–5 business days. You’ll receive a tracking link once your package is on its way.

Standard US Shipping: 5–10 business days
Free Shipping: available on eligible orders
International: not available at this time

We’re not liable for carrier delays once a package is marked delivered. Lost packages? Contact the carrier first, then us if unresolved within 14 days.

Return Policy

We want you to love what you ordered. If not, send it back within 30 days.

Item must be unworn, unwashed, with original tags attached
Original packaging counts — damaged packaging may delay your refund
Refunds are issued to the original payment method
Sale/final items are final unless defective

How to Return

Email info.bellax@gmail.com with your order number
We review within 2 business days
If approved, we send a prepaid return label
Drop off at any carrier location
Refund issued after inspection, usually within 5–7 business days

Exchanges

Want a different size or color? Start a return and place a new order for faster processing. If the item is in stock, we can ship the exchange immediately after receiving your return.